Projects / Interactive Services

Saturday, 05 May 2012
Interactive Services provides a unique opportunity to receive business information directly from customers quickly.

To leave a review or a wish regarding the organization, the client must send an SMS to a particular short number. Thanks to the Interactive Services software, the review will be instantly processed and entered into the registry. The business owner will receive feedback from his clients and a base of the most active and caring clients.

According to the MMR portal, which published an article about our service, 80% of companies in the US believe that customers are satisfied with their products or services, but only 8% of consumers agree. It suggests that companies need to learn about the proper attitude of their customers towards them and lose loyalty.